We are happy to ship FREE to you if your order is larger than US$100 but we do reserve the right to modify this policy at any time based on our experiences.
Please Note: For any orders less than US$100 we will apply a nominal flat rate charge of US$15. We hope you can appreciate that our village is located some distance from the nearest postal services so this small additional charge will only partially offset the total costs of your delivery.
How Long Will My Order Take?
If the products you order are in stock, it is our policy to ship them to you within 2 days after receiving your order.
Thai Registered Post
Your silk products will be sent by Thai Post Registered Mail. Please allow between 10 -14 days for your delivery.
When your order is dispatched you will receive an email from us that includes the registration number of your mail package. With this number you can track where it is and be assured that your delivery is in process.
The Website address you use to track your package is:
The following image shows you what you will see and what to do:
Then simply enter your “registration number” to check your package tracking:
Your order will be delivered in our specially designed box and will contain your payment slip as well as some personal messages from our village team at Thai Silk Magic.
We are sorry but we cannot be held responsible nor know the various import duties that may apply to your order.
Duty rates will vary from product to product and from country to country. There may be no charges at all. Based on worldwide averages, we suggest you budget about 5% of the product cost for duty and any other possible charges.
However, our Thai silk products may well enter World Trade Organization (WTO) countries duty-free.
Finally for orders under US$2,000, many countries assess no duty on the order. For specific rates and duty information please check with your local customs department.
We Cannot Give Tax Advice
As such please understand that Thai Silk Magic cannot, and will not offer advice about taxes in your country.
We ask you to look after this aspect as we are taking care of all the other issues relating to your order. And we only have a very limited budget.